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Question on Voluntary Temporary Suspension

Caynic
I'm a participant level 2
I'm a participant level 2

Hello! I want a carification on the Temporary suspension option on my fido account, for context I'll be travelling abroad for a few months as such, i wanted to know if on suspend my fido account, do i have to pay for my monthly plan or will it be void for the duration of the suspension? I do not have a fido device to pay for or any outstanding payments. I am only refering to my fido plan/sim

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @Caynic,

 

Welcome to the community!

 

When you place a temporary suspension on your line you will not pay the monthly fee instead you will only pay the suspension fee of $7 for each month you have the line suspended.



Caynic
I'm a participant level 2
I'm a participant level 2

Thank you!

Just to confirm, after the end of the voluntary suspension there will be no effect/changes in my pre-existing plan and account, correct?

@Caynic that's correct everything will be as it was before the suspension.