Prepaid balance

[Yoshyosh]

I still have balance $220 . Can I carry forward the balance? My acct expired is March 20, 2023. (Every year refill $100.)

Thank you. 

[Original_Lucy]

Hi @Yoshyosh , you should contact fidosolutions as soon as possible so you don't lose your balance. Contact them on Twitter or call them at 1-877-610-1075

Don't delay as you will lose your balance if you don't call in