Porting Out Voice Line Within 15 Days Of Activation

Reply
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Porting Out Voice Line Within 15 Days Of Activation

If I PORT-OUT my newly activated BYOD voice line within 15 days, will I still need to pay for the pro-rated amount? or does that fall within Fido's "15-day satisfaction guarantee" policy?

Flag this to a Moderator
Message 1 of 2
94 Views
Highlighted

Re: Porting Out Voice Line Within 15 Days Of Activation

Hello @wchu,

 

The 15-day satisfaction guarantee is only for devices, if you cancel you will still need to pay for the days the service was active for at a prorated rate.



Flag this to a Moderator
Message 2 of 2
89 Views