Poor Customer Rentention Policy

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I'm a Participant Level 1
I'm a Participant Level 1

Poor Customer Rentention Policy

I had called Fido and told them that I am not satisfied with the plan I have, and I will be leaving Fido. Those guys didn't even care to give me a plan for rentention. They gave same plans like other people. 
Really disrespectful of their loyal customers


@FidoKenny @FidoFaiza 

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Re: Poor Customer Rentention Policy

Hello @Akshayrpimple and welcome to the Community.


We will be happy to verify your options with you.

 

I'm sending you a PM to get this looked into. Talk to you soon.



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