Please help me resolve the issue with Brightstar

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Vathsalya
I'm a Participant Level 1
I'm a Participant Level 1

July 2019

Please help me resolve the issue with Brightstar

Why doesn't Brightstar get back to me even after 2 business days ?  

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FidoSaira
Moderator
Moderator

July 2019

Re: Please help me resolve the issue with Brightstar

Hey Vathsalya, 

 

Welcome on the Fido Community!

 

Did they give you an ETA of 48 hours? Normally, they have their own procedure on how they proceed with a request.

 

Did you submit all the required documents and have received your claim ID?

 

If that is the case, I would suggest you wait for their answer.



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