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Please help me resolve the issue with Brightstar

Vathsalya
I'm a Participant Level 1
I'm a Participant Level 1

Why doesn't Brightstar get back to me even after 2 business days ?  

1 REPLY 1

FidoSaira
Moderator
Moderator

Hey Vathsalya, 

 

Welcome on the Fido Community!

 

Did they give you an ETA of 48 hours? Normally, they have their own procedure on how they proceed with a request.

 

Did you submit all the required documents and have received your claim ID?

 

If that is the case, I would suggest you wait for their answer.