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Please explain the actual monthly Fido bill

I'm a participant level 1
I'm a participant level 1

Please explain why the actual monthly Fido bill is $118.35 not the $122.83 as presented when your comparing my Bill to a future Bill if I change plans.


Hi there @GAB48 , I suggest you contact fido customer service to go through your invoice with you. As a community forum we have no access to any account information. You can contact fido Here  by any of the methods mentioned. I suggest you try reaching out to fidosolutions on Twitter or Facebook to have a dialogue over private chat so you don't get caught up in waiting on hold. All the best 

Senior MVP Senior MVP
Senior MVP

Hello GAB48,


  Welcome to the community!


  Sorry to hear there seems to be a discrepancy in your bills. However, you should also note this forum is community-driven and not intended as a venue for customer services. We would not have access to customer accounts. While we may be able to offer generalised information, we would not be able to explain the specifics of your bill. If you wish to discuss your matter, you would need to contact customer service as suggested above. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.


Hope this helps 😀