cancel
Showing results for 
Search instead for 
Did you mean: 

Phone shipment address change

GavisWavis
I'm a Participant Level 1
I'm a Participant Level 1

I have placed an order for the pixel 6 pro which is on backorder where I live and the address on the order confirmation is not the address I asked them to ship it to. I changed the billing address in my account to where I want the phone to be shipped. Will the phone be shipped to the updated billing address or to the address that is in the original confirmation?

1 REPLY 1

Hey there @GavisWavis , you should contact Fido Customer support at your soonest opportunity to get the address clarified. The order may have been processed to the warehouse before you made your changes. Sometimes fraudulent orders are made by changing shipping addresses, so it could also hold up your order. Your best bet is to contact them at one of the options listed Here   Don't wait too long before calling in.