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Phone number for customer service

Sabrina65
I'm a participant level 1
I'm a participant level 1

I need the phone number for customer service

7 REPLIES 7

apple1997
I'm a participant level 2
I'm a participant level 2

 

Hi Sabrina65,

 

Customer Service number 1 888 481 FIDO (3436) for mobile account.

 

KAPABLE-K
MVP MVP
MVP

Hello @Sabrina65,

 

You can find that information along with the other methods of contacting customer service here.



jhamil
I'm a contributor level 1
I'm a contributor level 1

There doesn't seem to be anyone in customer service who takes phone calls anymore.I can't find the number either. 

 

jhamil
I'm a contributor level 1
I'm a contributor level 1

looks like 1 (888-)481-3436 might be able to get you to a live agent. 

Hey @jhamil,

 

Glad you were able to find our contact number. Rest assured, we do offer service through call center as well as live chat and Social Media channels.

 

Did you need help with your account?

 

 



jhamil
I'm a contributor level 1
I'm a contributor level 1

I did connect with a person on the phone, Wendy I think , anyway she was fantastic!!. problem solved and all completed quickly-ish. Something corrected and voicemail works!!. Got thorough while still waiting for online chat. 

 

FidoClaudia
Community Manager (Retired)
Community Manager (Retired)

  Glad that everything was sorted @jhamil Smiley