Phone contract under someone else's control.

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I'm a Participant Level 2 OneOanh
I'm a Participant Level 2

Phone contract under someone else's control.

Hello,

I would like to understand what i need to do for a responsibility transfer because i want to keep my number for many reasons. My uncle is the holder of the account, but he keeps forgetting to pay the bills and never lets me know the important things that is happening with his account that also holds my number. Therefore, i wish to know what i need to know what i have to do to pay for the bills when he haven't payed it yet because it bothers other members of the family whenever the service is cut. Please email me as soon as possible.
Thank you!

Sincerely,
Oanh.

Have a nice day! Smiley

Accepted Solution

Re: Phone contract under someone else's control.

Hey there OneOanh, 

 

Welcome to the Community!

 

You can pay your uncles account no problem. All you need is the account number. Here's a list of payment methods for you: http://bit.ly/7WaysToPay

 

As for transferring the account into your name, we would need your uncle to contact us to authorize the transfer. Once that's done, all we need is for you to contact us so we can set up the account in your name (a credit check is required) 

 

Here's more info on transferring account holders: http://www.fido.ca/consumer/content/change-phone-account-owner

 

Let me know if you have any other questions Smiley

 

 

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Community Specialist
Community Specialist
Solution

Re: Phone contract under someone else's control.

Hey there OneOanh, 

 

Welcome to the Community!

 

You can pay your uncles account no problem. All you need is the account number. Here's a list of payment methods for you: http://bit.ly/7WaysToPay

 

As for transferring the account into your name, we would need your uncle to contact us to authorize the transfer. Once that's done, all we need is for you to contact us so we can set up the account in your name (a credit check is required) 

 

Here's more info on transferring account holders: http://www.fido.ca/consumer/content/change-phone-account-owner

 

Let me know if you have any other questions Smiley

 

 



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I'm a Participant Level 2 OneOanh
I'm a Participant Level 2

Re: Phone contract under someone else's control.

Hi again,
I can't get into the bitly link 😕
It says that it is unable to find it...
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Community Specialist
Community Specialist

Re: Phone contract under someone else's control.

Really? That's weird, works for me. 

 

How about this link: http://www.fido.ca/consumer/content/pay-bill-change-payment-method 

 

Let me know Smiley



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