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Phone change on a BYOP plan

I'm a participant level 2
I'm a participant level 2



I'm on a BYOP plan and I intend to change my current phone to a different unlocked phone. Do I need to tell Fido about this or can I simply transfer my SIM card from my existing phone to the new one? It looks like they both take a nano-SIM so I don't expect any issues there.


I'm qualified level 1
I'm qualified level 1

Hi @CloudWalker,


You do not need to notify Fido, if the new phone takes the same size SIM just insert it and enjoy!


Just make sure the new phone is compatible with Fido network and in the event you need to set up the correct APN you find that information here