June 2016
Hi,
On April 22, 2016, I was added to my wife's Fido account. Fido stopped sending her the bill by email as usual. I didn't receive any bills as well. Somehow, I started receiving the Fido emails. I just received the first bill by email, and we see a late charge for a bill that we never received. We don't think this is fair. Can we get some assistance on this?
***Edited to add labels***
June 2016