Phone Bill

[Ronky]

Hi.

I financed a new phone last month online and even though I was told I would not be charged the $45 setup/activation fee, it was incorporated into my last months bill. I've gotten a new bill and it's more than I anticipated. Based on the breakdown, I'm paying for 2 months(July - Aug, Aug- Sep). I'd really love some clarity as regards this.

[KAPABLE-K · Accepted solution]

Hello @Ronky,

It would best to reach out to contact customer service directly and they can look at your account and better advise you what is happening.