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Payment

Yuta196
I'm a Participant Level 2
I'm a Participant Level 2

Hi all.

I switched from Chatr to Fido yesterday and paid the bill through the Fido app. Before payment, the balance was $0. After payment, the balance became -30$. Today the balance is -86$. Help me figure out why? Is there anything else I need to do? Or pay again in a month?

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @Yuta196,

 

Welcome to the community!

 

There is nothing else you can do the -$86 just means you have a credit on the account and it will be applied to your next invoice. On top of the $30 payment, you made it looks like you also got a credit you will get the details of that credit once you receive your invoice.



Yuta196
I'm a Participant Level 2
I'm a Participant Level 2

Thanks for answer