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Paying my bill with $0 balance

Lombardi
I'm a Participant Level 1
I'm a Participant Level 1

It says pay my bill by october 5th, but my balance says 0 as does my bill but i haven't paid for the month

1 REPLY 1

NaliniR
I'm Qualified Level 1
I'm Qualified Level 1

Hi @Lombardi,

 

Welcome to the Fido community!

 

It could be that you overpaid on your previous invoice, did you get a chance to look at your invoice details? It should tell you what is happening.

 

If you are still unsure of what is happening you can always reach out to customer support for further clarification.