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Payement method

Cheickahmed
I'm a participant level 1
I'm a participant level 1

Hello, I have just started a payment with my debit card but: it continues to be rejected. Is there any way to help me make the payment? Thank you.

1 REPLY 1

FidoAlex
Moderator
Moderator

Hey @Cheickahmed, welcome to the community, Alex here.

 

If you're trying to pay online in your MyAccount, you'll need either a credit card or a Visa/Mastercard debit card.

 

You should also note that this is a community forum meant for our users to help each other out, we don't have access to your account here. 

 

If you need further help, make sure to get in touch with our customer service here