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PHONE NOT WORKING AFTER CHANGING MY NUMBER

EmersonBC
I'm a participant level 1
I'm a participant level 1

I Just change my phone number on Fido webpage.

 

I received the SMS confirming the new number, but after that I am not able to make any call or receive SMS, even the 611 is not working.

 

On Fido webpage my balance is showing 0 even though I had some value before, and if I click on View usage & manage it show a lot of "Some error occurred. Please try again later." on the page.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @EmersonBC,

 

Welcome to the community!

 

Did you restart your phone after changing the number?