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Overwhelmed by spam calls

tg70
I'm a participant level 1
I'm a participant level 1

I have been getting spam calls on almost daily basis both. Many of these calls happen in the middle of the night. I have reported it to CAFC Fraud Reporting System

My spouse is with Rogers and he doesnt seem to get any of these calls.  Why is it that FIDO can not find a way to resolve this?  This has been going on for months.  I reported similar problem October 2018, and was just brushed off.   If this continues, I will consider changing providers.  


Here are the existing log of the calls made to my cell phone just in the past 2 weeks. 
9 Dec 2019 - 04h26 (4 consecutive calls within the same minute) from
676 686 9030 (Canada)
7 Dec 209 - 13h13 from +674 559 9308 (Nauru?)
7 Dec 2019 - 07h50 from +674 559 9344 (Nauru?)
7 Dec 2019 - 01h33 from +674 559 9308(Nauru?)
6 Dec 2019 - 20h42 from +678 559 6257 (Vanuatu?)
6 Dec 2019 - 07h14 from +678 551 4035 (Vanuatu?
5 Dec 2019 - 22h05 from +678 559 4545 (Vanuatu?)
25 Nov 2019 - 19h24 from 516 496 4361 (Oyster Bay, NY, US?)
25 Nov 2019 - 19h23 from 516 496 4361 (Oyster Bay, NY, US?)
24 Nov 2019 - 06h04 from +685 730 1138 (Samoa?)

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Tg70,

 

  Welcome to the community!

 

  Unfortunately, none of the providers are immune to the SPAM calls everyone has been receiving. If your husband hasn't been receiving the same calls, it's likely because those particular spammers/scammers haven't targeted his area code/prefix combination recently. All phone numbers -- whether landline or mobile -- are in databases which are readily available online. Certain prefixes are designated as landlines, others as Rogers, Fido, Bell, etc. All a spammer/scammer needs to do is have a computer sequentially dial the numbers of a desired area code/prefix combination from 0000 to 9999 and all of those customers would be with their desired target (see here). Your husband may have been lucky so far, but other Rogers customers have received SPAM calls as well.

 

  That said, the mobile providers have implemented Universal Call Blocking as a measure to try to reduce the amount of nuisance calls. In addition, a new technology, STIR/SHAKEN (Secure Telephone Identity Revisited/Signature-based Handling of Asserted Information Using Tokens) is being adopted to further reduce the amount of nuisance calls (see here).

 

Hope this helps 😀

 

Cheers