while trying to upgrade my phone and change my plan, after clicking "continue to shipping address" I get the error "We're sorry, this information is currently not available online. If you need help with your account, please call 1-888-481-FIDO (3436)". I will not spend $25 on a ridiculous "service fee" just because your service is too **bleep**ty to work.
Hey @Alavoie1! Welcome to the community.
I can certainly understand your frustration. We'll be happy to help you with that. It may have something to do with your account. I'll send you a PM and we'll take a look right away!
Talk to you soon.