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Not receiving texts or able to send texts to relatives in the States

I'm a Participant Level 2
I'm a Participant Level 2

I just stitched to Fido and can no longer receive it send texts to family in the US?


Former Moderator
Former Moderator

Hey @TaraL


Welcome to the Community , we hope you'll enjoy being part of the Fido Family Smiley


What happens exactly when you send an SMS to the US? Does it go through ?


Does this happen with all users? 


Also, just to make sure everything is set up properly, did you set up your APN settings in case you're using a non-Fido phone ? More info here