Could send text to grand daughter but i wouldn't receive hers, had phone reset by fido twice and new sim card, now she doesn't get my texts at all and still don't get hers, settings on both phones have been verified correct, so what now, another samsung phone.......NOT LIKELY.
Nothing helped, same old "try this try that" let us know. Done it 3 times , still not recieving and battery recharge 3 to 4 times a day and maybe on it 1 to 1.5 hours and no videos. Doing power save and all that stuff but after samsung did download and restart everything is slow, freezes, 2 hour delays in texts sometimes and 2 hour delays on all emails and still cant text or recieve text from my grand daughter. This sucks!!!!
I get how you feel! You're at the right place for help
You're describing to us multiple issues, we'll need to sort this out!
Did you experience the same results when you tried your SIM card in another device?
This is important as it will indicate if the issue is with your device or the network!
Let us know