Not happy

Not happy

Not happy

Mkj
I'm a Participant Level 1
I'm a Participant Level 1

Not happy

Hi 

I called Fido and have been waiting for 2hours to speak to a supervisor I understand that you are busy but 15 to 20 minutes is ok 2 hours is not acceptable. If you are to busy for my business I can go somewhere else. 

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1 REPLY 1
FidoSaira
Moderator

Hey @Mkj,

 

Welcome to the Community! It's unfortunate that you're thinking about leaving us. 😞

 

We sincerely apologize for the long wait time, but please know that we are here for our customers! Were you able to get in touch with a supervisor after all?


We can help you on the Community too if you still need assistance. Can you tell us a little bit about the reason for contacting Fido?