Hi
I called Fido and have been waiting for 2hours to speak to a supervisor I understand that you are busy but 15 to 20 minutes is ok 2 hours is not acceptable. If you are to busy for my business I can go somewhere else.
Hey @Mkj,
Welcome to the Community! It's unfortunate that you're thinking about leaving us. 😞
We sincerely apologize for the long wait time, but please know that we are here for our customers! Were you able to get in touch with a supervisor after all?
We can help you on the Community too if you still need assistance. Can you tell us a little bit about the reason for contacting Fido?
