No win back offer

[Mirchi360]

Hello, 

i have been a fido customer for over a few years now and i left a few months ago as i got a sweet deal for bell. Anyways i would like to return back but i never got a call from the win back department and the plans offered were not at all reasonable.

i expected my number would be contacted by the win back department 

[Mirchi360]

I was never put on the win back list, was very disappointed as i have been with fido for a couple of years

[FidoKenny]

Hello @Mirchi360 and welcome to the Community.

I'm sorry to see you feel this way. On our end, we have no control over our our Winback team contacts. It's a process reserved to them and the criteria can vary.

However, if you want to go over the available options that we have, we are always here to help. You can find all the ways to reach us here.