No callback from Winback team.

[Camenae99]

Hello there, I transferred from Fido to the other service provider a few days ago. The winback team called me and offered a match. I was given some time for thinking about it.  They offered a call back to confirm the offer, but I don't receive a call back. How to contact them then?

[FidoJulien]

Hey @Camenae99

Welcome to the Community

You can contact customer service using any of the options you'll find here to request another call. Alternatively, we can send you a PM. Let me know what you'd like to do!

[Camenae99]

please send me a PM. I don't receive any call from them even I've contacted the customer service hotline.

Thanks.

[FidoFaiza]

PM coming your way. Speak soon, @Camenae99.