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Hello there, I transferred from Fido to the other service provider a few days ago. The winback team called me and offered a match. I was given some time for thinking about it. They offered a call back to confirm the offer, but I don't receive a call back. How to contact them then?
Hey @Camenae99
Welcome to the Community
You can contact customer service using any of the options you'll find here to request another call. Alternatively, we can send you a PM. Let me know what you'd like to do!
please send me a PM. I don't receive any call from them even I've contacted the customer service hotline.
Thanks.