I purchased a new iphone 13 that was originally shown as $47.09 and after a FIdo offered discount of $15 was reduced to $32.09 a month with 0$ down. We applied a $360 downpayment and the sldiing scale on the website shows the monthly payment as $17.09. So we paid the downpayment by CC as requested. The down payment showed up on my phone bill as a credit and my monthly bill has been reduced to a negative amount....meaning a credit. MEanwhile, by email I recieved an Account Change Confirmation which shows the device amount as $32.09 rather than $17.09 a month. Called Fido, spoke to a representative. She spoke to her manager who confirmed that no, we would not be recieving written confirmation that the monthly amount has been reduced by the down payment to $17.09. I won't see that until I recieve the next bill. Maybe. Maybe not. Has anyone else lost all confidence in Fido?