Yes this afternoon I encountered looks like a glitch in the app because I still have 4 gb of my 6gb and I have to call the Fido customer service regarding this be careful with your usage with what happened in your phone make sure you have to monitor your usage otherwise this will happen to you. in few hours I used my my remaining 4 Gb.
Welcome to the community!
When you called into customer service, was the amount of data remaining different than on the app?
Have you verified on www.fido.ca what was your amount of data remaining?
What type of usage do you make?
I would recommend re-installing the app and keeping an eye on your usage.
actually, I’m browsing in normal mode , since I’ I am always monitoring my usage I always check my app so an hour before I received a notice that I exceeded my usage I saw that I still have 4.06 gb out of my 6 go plan but after that I received a text message that I exceeded my monthly usage And I had to pay extra $50 for exceeding my limit and I also can no longer use my data . That’s why call the technical support.