Negative account balance and changed address

[Saraniad]

Hi, 

I have a negative account balance and i changed my address. How do i get my money back? 

[FidoSaira · Accepted solution]

Hey @Saraniad,

A negative amount on the account is usually an over-payment and appears as a credit on your next invoice. If you're no longer with Fido and have received your final invoice with that amount, I invite you to contact us through these channels so we can modify the address on the account and send you a refund cheque.

Hope this helps.