Need call history to check which calls increased my bill for the last month

Need call history to check which calls increased my bill for the last month

Need call history to check which calls increased my bill for the last month

I'm a Participant Level 1

Need call history to check which calls increased my bill for the last month

Hi all

 

I just opened my bill and saw some extra charges for almost 40 CAD. for international calls.

I just need to see which numbers did I call to avoid these charges in the future.

I don't see any option to see this info on the bill.

 

Thanks

 

Carolina

1 REPLY 1
Senior MVP

Hello Carolina11,

 

  Welcome to the community!

 

  You should be able to view the details of those calls via My Account --> Billings & Payments --> View Bill. From there, you should be able to Save and/or Print a PDF copy of your bill. That PDF should include the calls made. Alternatively, you should also be able to view the call details online under Usage Summary --> click the minutes used. The Other Charges and Credits option might also provide the details for additional charges.

 

Hope this helps 😀

 

Cheers