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Name display when I login into Fido Account

makam
I'm a participant level 1
I'm a participant level 1

Hello,

 

I hoined newly to Fido by signing into the account. I see my name is not displayed correctly in fido account. Can that be corrected.

Unable to reach the customer care.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @makam,

 

Welcome to the community!

 

Yes it can be corrected but only a Fido representative will be able to do it, with all the ongoing promotions currently happening wait times are longer than usual, I would recommend waiting a few days to call them or you can message them on social media, see here for all the different methods to contact them.