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How do i opt out of Fido Roam service

Dolce6
I'm a Participant Level 1
I'm a Participant Level 1

Hi i would like to opt out of Fido Roam service. How do i do that? Customer service is taking forever to answer:(

 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Dolce6,

 

Unfortunately, you will need to contact customer service directly as they are the only ones that can remove the Fido Roam from your account, after you have opt-out you will be on a pay-per-use rate if you use your phone while roaming.