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Name Change with Fido

I'm a participant level 3
I'm a participant level 3

I am in the process of legally changing my name, how would I go about changing my account info with Fido after I get my forms from the government? Would I just need to call into Fido support, or is there another process?


Thank you in advance!


I'm a participant level 2
I'm a participant level 2

I'm on my second try with a live agent.. fingers crossed this time.

I'm thinking it's easier to go to a location and talk to a real person. I can show all the doc's I have to get it done faster.


Hey @Magoobleheimer,


Did you get your request resolved?


Let us know! 

Senior MVP Senior MVP
Senior MVP

Hello KayleighWard,


  As far as I am aware, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above. You will likely be required to mail or fax your documents to Fido (see here).


Hope this helps 😀