Since 2 month I'm keep calling customer care provided all the information still they have not added my additional lines. Customer care service were poor, there were no follow up.On each call to customer care I had spend more than 1 hrs, still no results.
If its not handle promptly, i will start post maybe on twitter and Facebook now.
I'm existing customer, request for additional line. Following are details :
full name - ***
Fido account no -***
You should have received new about your 2nd line activation by now.
Let's take a look at your account together.
I'm sending you a PM to have this resolved. Talk to you soon.
We would love nothing more than to help you! In order for to assist you, we'd need to access your account. We have sent you a private message previously and have never heard from you. Please refer to this page on how to access your private messages. Send us the information we have requested in PM and we'll continue with you there.
Alternatively, you can send us a message through our Social Media channels for a quicker response.