Fido

Cafeeine · May 2020

I have a monthly data addon of 15 dollars for 1 Gb that I cannot find where to remove.

I texted "CANCEL" and sent it to 222 and it replied: "Sorry! You don't currently have a monthly data add-on".

Please help me resolve this problem.

Thank you and have a nice day!

NaliniR · May 2020

Welcome to the Fido community!

Data Top-Ups can be removed by texting CANCEL to 222 the change take effect on the first day of your next billing cycle.

If you have a monthly add-on you will need to contact customer support and they can remove it.

Monthly data add on