Messenger Confirmation?

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I'm a Participant Level 1
I'm a Participant Level 1

Messenger Confirmation?

I have been waiting since Oct 30 for my data to be straightened out. Today I received a message to top up??? No thanks - I want the 4GB of data, that was offered and I agreed to Oct 30, added. I can't get a straight answer via messenger, your phone wait times are an hour long and this option can't be done via self serve - so here I am publicly posting. 

 

I agreed to the terms you offered, kept a log of the conversations and now almost 2 months later have yet to receive the service. Your prompt attention to this matter will be appreciated.

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Former Moderator
Former Moderator

Re: Messenger Confirmation?

Hi @Tara5 & welcome to the Community!

 

I'll send you a PM to check this out with you. Chat soon!



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