MMS rarely goes through

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I'm a Contributor Level 1

MMS rarely goes through

When someone is sending me a MMS I can rarely view it. I'm pretty sure my setting is correct because occationally one picture or two do get through to me. Can someone help me on this issue? Thanks!

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I'm a Contributor Level 1
I'm a Contributor Level 1

Re: MMS rarely goes through

hi @Cawtau 

I double checked my APN settings and my mms server address is correct.

I read the post you sent me and it mentioned that:

"You might consider trying the fido-core-appl1.apn to see if you are able to send and/or receive MMS as the database appears to have that APN correctly listed. Unfortunately, using that APN would not allow connecting to the LTE networks."

 

I guess I'll stick with the lte apn and live with it without getting mms.

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Re: MMS rarely goes through

Hey @whatup2003

 

Have you had the chance to try it with the APN fido-core-appl1.apn to confirm if your MMS services are fully functional? Can you make the switch and try it out?

 

As a side note, you've mentioned being able to send and receive sometimes.This would indicate that the service is running as intended. We'd like to confirm a few more details just to be sure:

 

  1. What happens when you send an MMS to your own number?
  2. Are the received MMS from the same contact?
  3. If it's from multiple contacts, is there any similarities? (service provider, phone brand/model, location,etc.)

 

Let us know!



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