Update: I added a new time card ($30) yesterday and everything seemed to work fine BUT NOW today it's gone again and I can no longer use my phone correctly.
what is happening here?
To better help you, I want to ask you a few questions, I hope that's OK.
Were you able to get your balance back?
Also, can you give more details on what happens when you try to use your phone? Are you getting an error message?
Let us know.
Hello and thank you for the reply.
Unfortunately I never got my funds back, and since this morning now I can no longer send messages or use my phone to call. But I am able to receive texts.
edit: the $30 I put on the account yesterday is also gone