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If i would like to increase the size of my data plan, is there any penalty or surcharge that I would have to pay in addition to, or over and above, the cost of the upgraded plan itself?
(I know this is a dumb question but any clarification would be appreciated.)
Solved! Go to Solution.
a month ago
Hey @BWS! Philippe here. I hope you're doing well.
That's certainly not a dumb question! I'll be happy to give you your options:
1. You can add a monthly data top-up (see here), which will add data to your plan every month until you cancel it.
2. If you need extra data on a more permanent basis, you can change your plan to one that offers more (if available). You can login to My Account to check-out your options there and change it (details here).
I hope this helps!
thanks kindly for your help.
Hey @BWS! Philippe here. I hope you're doing well.
That's certainly not a dumb question! I'll be happy to give you your options:
1. You can add a monthly data top-up (see here), which will add data to your plan every month until you cancel it.
2. If you need extra data on a more permanent basis, you can change your plan to one that offers more (if available). You can login to My Account to check-out your options there and change it (details here).
I hope this helps!