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Long distance charge

I'm a participant level 1
I'm a participant level 1

Fido charges an enormous 400$ on my bill for a long-distance charge. I used my minutes but they did not notify me and charge men end of my cycle. this is so unfair service and cheating with the customer.


I call them they said charge to call my home country 1.50$ per minute. how stupid I pay 5$ for 1000Minutes and then pay 400$ for extra few minutes. this need to be resolved we have three lines on the phone and still, I have to pay this amount 







Former Moderator
Former Moderator

Hey @kushal1


I'll send you a PM so we can take a look at this together.


Talk to you soon!