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Live Chat

Schulzm604
I'm a contributor level 1
I'm a contributor level 1

Where is the live chat button. Your site changes and what was previously an answer from you guys its not there anymore. It appears this is quiet the problem, why is it so hidden? I've spent over an hr looking. THIS IS CRAZY.

PLEASE POST A CORRECT LINK FOR ALL TO FOLLOW.

23 REPLIES 23

lengjia
I'm a participant level 2
I'm a participant level 2

I'm having trouble too with this.

It appears that the chat does not work with Incognito Mode on the Chrome Browser. Switching out to regular mode works.

FidoSaad
Former Moderator
Former Moderator

Hey @lengjia

 

Incognito mode would not save your cookies. Using the regular mode instead should enable you to have full access to our website and all it's functionalities.

 

That said, were you able to complete the changes or get the support you needed? Let us know Smiley

 

 



lengjia
I'm a participant level 2
I'm a participant level 2

Yes, I used the regular mode and it started working. But that's too bad it doesn't work in incognito mode.