Its been a year and my referral credits are still not given

[OCanada]

Not sure why Fido keeps telling me for almost a year that the referral credits will be given. Out of 5, I only 2 in July and Aug after countless followup and now it stopped again past 2 months. If anyone is listening, I cannot follow up anymore. This is extremely frustrating. Its been a year since I enrolled in your postpaid plan.

[FidoStephane]

Hi there, 

That doesn't seem right 😕 But worry not, we can help! Simply contact the Fido Refer A Friend Program support team and we'll get back to you within 3 business days.

[OCanada]

Actually I have sent many emails to the refer a friend program and then only I got the 2 credits. I kept following up again for the other 3 referrals but no commitments other than saying each time that we are looking into your email and get back to you in 5 business days. But the response never comes even after months.

[FidoKenny]

Hello @OCanada 

Thank you for sharing this here on the Community. To assist you with this, it will be important to get in contact with our customer service.

You can find the ways to reach our team here.