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Trouble receiving SMS verification codes

njin
I'm a participant level 1
I'm a participant level 1

Hi, I was recently on a phone call with TD Bank and I was having trouble receiving SMS verification codes from them. I'm not sure why this is happening. I have a talk and text plan and my device is a Samsung Galaxy S20+.

1 REPLY 1

Hello @njin. I think you need to contact Fido support to get that sorted out. You can contact them here.  https://www.fido.ca/support