It's been a month since I upgraded and ordered (November 13, 2020) iPhone 12 pro max. Until now, I did not receive any confirmation. It's been four weeks already. That should be my birthday present. And now Christmas is coming...
Hi, just as a someone in same situation if you have not received any confirmation email from Fido, then definitely something is wrong you should contact CS. I received update per week that is says we received your order and it will ship with in 3+ week.
Hey @macinne_6! Philippe here.
Thank you very much for your patience! I do completely understand your frustration with the long wait for your phone due to limited stock. Rest assured that we'll ship the device to you the moment we receive it from the manufacturer.