Issue with Samsung A5 phone measuring data usage

Issue with Samsung A5 phone measuring data usage

Issue with Samsung A5 phone measuring data usage

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Issue with Samsung A5 phone measuring data usage

Issue with Samsung A5 phone measuring data usage

 

Hi, can anyone tell me how to customize dates of data usage on my phone? My fido account Data usage reboots every 14th of Month but my Samsung A5 only measures on perdiods deom every 1st of month so hard to keep track

Accepted Solution

Re: Issue with Samsung A5 phone measuring data usage

Solved by Senior MVP Senior MVP

Hello Hecberrones7,

 

  Welcome to the community!

 

  You should be able to adjust the phone's data cycle to match your billing cycle. You should be able to do so by Settings --> Data Usage --> click the dates (orange arrow below) --> Change Cycle.

 

samsung_galaxy_a5_en_screenshot.jpg

 

  Under the data settings, you should also be able to set mobile data limits by dragging the limits to your desired setting.

 

  You should note that there usually is a slight discrepancy between the amount of data as determined by mobile devices and that recorded by the providers. The discrepancy is due to the different methods of measuring data: devices measure received data; providers measure sent data.

 

Hope this helps Smiley

 

Cheers

 

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1 REPLY 1
Senior MVP

Hello Hecberrones7,

 

  Welcome to the community!

 

  You should be able to adjust the phone's data cycle to match your billing cycle. You should be able to do so by Settings --> Data Usage --> click the dates (orange arrow below) --> Change Cycle.

 

samsung_galaxy_a5_en_screenshot.jpg

 

  Under the data settings, you should also be able to set mobile data limits by dragging the limits to your desired setting.

 

  You should note that there usually is a slight discrepancy between the amount of data as determined by mobile devices and that recorded by the providers. The discrepancy is due to the different methods of measuring data: devices measure received data; providers measure sent data.

 

Hope this helps Smiley

 

Cheers