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Interact transfert by cellphone

I'm a Participant Level 1
I'm a Participant Level 1

Hello! I have an Iphone 6S and since i've switched with Fido, I can't seem to receive interact transfers made with my phone's number. 

2 of my friends tried doing one in front of my eyes and I just never received the text.

They did it with my email adress and it worked. What could be the issue? 

Thanks Smiley 


Former Moderator
Former Moderator

Hey @LeaCharland


Welcome to the Community. 


This is definitely an odd situation. After reviewing the information on Interac's website, there does appear to be a way to disable the text messaging notifications. Though this can only be done on your side directly by texting ``STOP to 100001``. Once these messages blocked they can no longer be reinstated. 


Is it possible you may have blocked these messages in the past by error? Are you able to receive text messages from other notification services?