Increase Ringtime

[KellyS]

Hello: I'm hoping someone can tell me how to increase the number of rings on my phone before it goes to voicemail.

[KellyS]

Hello @KellyS,

Try this:

On your phone's keypad

First dial *#61# this will show you your voicemail forwarding number

Then dial * 61 * voicemail forwarding number * * number of seconds #

The number of seconds must one of these numbers: 5, 10, 15, 20, 25, or 30 

Press SEND.

Ring Time	Number of Rings
10 seconds	3 or 4
20 seconds	4 or 5
30 seconds	5 or 6

[KellyS]

Tried it. didn't work

[KAPABLE-K]

Hello @KellyS,

If that did not work for you then you will need to contact customer service and they can do it on their end.

You can contact customer service through any of the available methods listed here.

[KAPABLE-K · Accepted solution]

Hello @KellyS,

Try this:

On your phone's keypad

First dial *#61# this will show you your voicemail forwarding number

Then dial * 61 * voicemail forwarding number * * number of seconds #

The number of seconds must one of these numbers: 5, 10, 15, 20, 25, or 30 

Press SEND.

Ring Time	Number of Rings
10 seconds	3 or 4
20 seconds	4 or 5
30 seconds	5 or 6