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I would like to cancel my mobile plan

FineappleFanta
I'm a Participant Level 1
I'm a Participant Level 1

November 2020

I left Canada for my personal reason, and I tried to contact you through live chat to ask about the cancellation of my fido account, but it was not working. In addition, if the cancellation is processed, I'd like to know if I can get any refund for not using the fido at all for the past two months from September.

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1 REPLY 1

FidoVanessa
Moderator
Moderator

November 2020

Hey @FineappleFanta!

 

This is important that you reach out to customer service for this kind of situation! We offer different channels to get in touch with an agent: fido.ca/contact-us. We can also send you a PM from here, we'll be more than happy to help. 

 

Let us know what you prefer. Smiley



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