I was charged twice for my new device

[Abbhi]

Hey, i got an iphone xs as an offer for 259 but fido just charged me 659 again despite that i paid 259 in the first place

[FidoCharles]

Hey @Abbhi

Have you reached back to the agent or team who made the offer regarding this? These offer are exclusive to that department and they normally provide you a contact info to follow-up on the offer provided.

They will be able to look into it.

I hope this helps