This is not a complaint. This is how a mistake is solved by Fido.
When checking my online acciacc I discovered a prepaid account was added by mistake due to CSR mustake at third party Fido provider.
So I called up Fido via 611 after patiently navigating their menus.
After talking with the CSR she told me that the account will be place out of service after a month and expires after a year.
This is how Fido solves mistakes by third party providers.
IMHO this may be prevented by only dealing with Fido outlets and avoiding third party providers.
Solved! Go to Solution.
Sorry to hear you had this situation going on on your account, but I am sure it would have been an unintended mistake. Glad it was resolved for you though!
Thanks for sharing it with us.