I want to suspend my account fora period of time

I want to suspend my account fora period of time

I want to suspend my account fora period of time

SOLVED
JunShan
I'm a Participant Level 1

I want to suspend my account fora period of time

I want to suspend my account fora period of time Please contact me

Accepted Solution

Re: I want to suspend my account fora period of time

Solved by MVP MVP

Hello @JunShan,

 

Welcome to the community!

 

You will need to contact customer support to have the line temporarily suspended.

 

A few things to note:

  1. You need to have been with Fido for a minimum of one month and must not be in a contract.
  2. The suspension and the monthly suspension fees will take effect on the last day of your current billing cycle.
  3. You will have to pay for it up-front unless you have a pre-authorized payment setup.
  4. If you are on the Fido Payment Program you will continue to pay your monthly funding amount during the suspension.

You can contact customer service through any of the available methods listed here.

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KAPABLE-K
MVP

Hello @JunShan,

 

Welcome to the community!

 

You will need to contact customer support to have the line temporarily suspended.

 

A few things to note:

  1. You need to have been with Fido for a minimum of one month and must not be in a contract.
  2. The suspension and the monthly suspension fees will take effect on the last day of your current billing cycle.
  3. You will have to pay for it up-front unless you have a pre-authorized payment setup.
  4. If you are on the Fido Payment Program you will continue to pay your monthly funding amount during the suspension.

You can contact customer service through any of the available methods listed here.